Environmental Protection & Disposal

As a company, we aim to make a positive contribution to the well-being of our environment and promote sustainable use of Earth's resources. For this reason, we continuously strive to enhance the sustainability of our operations in all processes. Some examples include complying with legal requirements, utilizing solar panels, planning the installation of an electric vehicle charging station, and reducing our electricity consumption through smart building technology.

Packaging & Shipping

Another focus is the recyclability of our packaging materials and providing the opportunity for employees and customers to dispose of their packaging waste directly at our store location. Following the motto "the best waste is the waste that never happens," our goal is to avoid packaging waste altogether. To achieve this, we aim to minimize individual shipments and regularly reuse our cardboard packaging.

Electrical and Electronic Equipment - Information on environmentally friendly disposal for private households

Under the Electrical and Electronic Equipment Act (ElektroG), large retailers are obligated to take back certain electrical and electronic equipment free of charge. The take-back obligation applies to both brick-and-mortar and online retailers. The following are the main requirements and contents summarized:

Separate collection of old devices

Electrical and electronic equipment that is no longer functional or is to be disposed of, thus becoming "electronic waste," is referred to as old devices. Every consumer is obliged to separate old devices from unsorted municipal waste. Disposal via household waste is prohibited.

Batteries and accumulators

Owners of old devices must separate batteries and accumulators not enclosed within the old device, as well as lamps or light sources that can be removed non-destructively from the old device, before they are sent for recycling.

Options for returning old devices

According to the ElektroG, we as retailers are obligated to take back old electrical and electronic equipment from private households under the requirements listed below. In general, owners of old devices can return their waste to collection points operated by public waste disposal authorities, manufacturers, or retailers.

 

Large electrical & electronic equipment

• We as retailers are obligated to take back an old device free of charge if a new and similar device, essentially fulfilling the same functions, is simultaneously provided to the end consumer. For example, a mixer will be taken back free of charge when a comparable new product is purchased simultaneously.
• The obligation for free take-back applies according to ElektroG for devices in categories 1 (heat exchangers), 2 (screens, monitors), and 4 ("large appliances," where at least one dimension exceeds 50 centimeters).

Small electrical- & electronic equipment

• Additionally, we as retailers are obligated to take back an old device free of charge, regardless of the purchase of a new device, if no external dimension of the respective old device exceeds 25 centimeters. This category includes, for example, effects pedals, headphones, etc. The take-back is limited to household quantities per type of device.

If you have any questions regarding the return of old devices, we are happy to assist you by phone (02961-9790-100) or via email ([email protected]).

Privacy Notice

Since old devices often contain personal data, please remember to delete all data before returning them, for your own interest. Each end user is responsible for deleting personal data from their old devices.

 

Batteries & Accumulators in Devices

Please remove, if possible, all batteries or accumulators from your old devices and dispose of them separately.

 

Further information on the ElektroG topic is available, among others, at EAR (Foundation for Electrical Appliances Register) at: https://www.stiftung-ear.de/de/startseite.