Delivery & Shipping Costs

Information regarding bulky item deliveries:

We dispatch large-volume goods and items weighing over 31 kg, such as pianos, double basses, etc., through a freight carrier. In this case, the carrier responsible for your delivery area will arrange a delivery date with you. Providing your telephone number during the order is therefore essential for bulky items. Deliveries are generally made to the curb. All shipments are insured. If a shipment is lost or the goods arrive damaged, we or the parcel delivery service assume the risk. Our service includes fast and uncomplicated delivery.

For any inquiries, please contact shop@musicworldbrilon.de or our service hotline (0 29 61) 97 90 - 100, available daily from Monday to Friday from 9:30 am to 6:00 pm and Saturday from 9:00 am to 1:30 pm.

Note: The delivery to all European islands is not included in our bulky goods delivery service or is only possible for an agreed surcharge which needs to be aligned in advance.